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(952) 924-2500

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Cable TV Information

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Comcast Internet Essentials available in the Park

updated: Thursday, April 03, 2014

Comcast is offering a low-cost way for qualifying families to receive internet access and a computer. It's called Internet Essentials, and is available in St. Louis Park. Free computer training is available, too. 

How to qualify

To qualify for $9.95 a month Internet service and a low-cost computer, your household must meet all these criteria:

  • Have at least one child eligible to participate in the National School Lunch Program
  • Have not subscribed to Comcast Internet service within the last 90 days
  • Not have an overdue Comcast bill or unreturned equipment

Here's a link for the details and to apply: http://www.internetessentials.com/



About Cable Television

updated: Friday, March 21, 2014

The City of St. Louis Park posts municipal announcements and cablecasts local programs and meetings on Civic Channel 17. Local organization announcements, traffic maps and local programming are cablecast on Community TV Channels 15 and 96. Park TV, channel 16, covers community events like sports and concerts. Channel 14 has school board meetings...


Comcast Information

Comcast digital migration came to St. Louis Park on March 19, 2013; older TV's won't receive digital signals

On March 19 Comcast converted the St. Louis Park cable system to an all-digital system. Prior to March 19, basic cable channels 2-23, 96 and 99 were provided as analog channels, and the rest of the channels were sent in digital format. This system conversion is called the digital migration. 

After March 19, older, analog tube TV’s won’t receive ANY cable TV channels without a Comcast digital converter or digital adapter (DTA). 

For Basic cable customers, who pay about $13 per month for 40 standard definition channels, the first 3 DTA’s are free. Additional DTA’s are available for $.50 per month for each DTA. 

Most newer, flat screen TV’s will continue to receive Basic cable channels 2-23, 96 and 99 because they have a QAM tuner. Also, any TV already connected to a DTA will continue to receive Basic channels and the rest of the Standard cable channels like Fox Sports, ESPN & Fox News. 

If you have limited basic cable TV service, and you spend an additional $2.70/month for a digital converter and remote control, you will get 40 cable tv channels, and 40 music "Music Choice" channels.

For information about DTA and QAM limited basic cable TV channel assignments, read this pdf document. Your city cable TV office created it on 6-6-2013.

See the feature article in this Comcast newsletter for details:

www.stlouispark.org/webfiles/file/cable-tv/twin_cities_update_february_2013.pdf

Other Comcast information about the digital migration:
http://customer.comcast.com/help-and-support/cable-tv/not-do-anything-for-digital-migration
https://digitalnow.comcast.com/

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The Comcast office on Belt Line Boulevard does not assist customers, but drop boxes for payments or returning equipment are still available.

St. Louis Park Comcast Building:

  • 3516 Belt Line Blvd.
  • (651) 222-3333
  • Payment & Equipment Drop Boxes

St. Louis Park Cub Foods Comcast Payment Center:

  • 3620 Texas Ave. S.
  • (651) 222-3333
  • Payment Drop Box only

Other Local Comcast Payment and Equipment Customer Service Centers:

Minnetonka:

  • 14404 Excelsior Blvd.
  • (651) 222-3333
  • Monday - Friday 11 a.m. - 7 p.m., Saturday 9 a.m. - 5 p.m.

Richfield:

  • 6505 Nicollet Ave. S.
  • (651) 222-3333
  • Monday - Friday 9 a.m. - 7 p.m., Saturday 9 a.m. - 5 p.m.

Minneapolis: 

  • 801 Plymouth Ave. N. 
  • (651) 222-3333                            
  • Monday - Friday 10 a.m. - 7 p.m., Saturday 9 a.m. - 5 p.m.



Comcast Channel Lineup & Price Information

updated: Wednesday, February 19, 2014



Community TV Centers

Find out about other community TV centers:



Community Television Information & Applications

The following links will provide printable versions of community television information sheets and application forms.



Laws & Regulations

Comcast's "Customer Guarantee" was introduced October 2009. It guarantees money-back satisfaction during your first 30 days of service. (Their) goal is to provide you with a consistently superior customer experience - whether at sign-up, during the normal course of business or during a service visit. The Customer Guarantee lets you know...


Vacation Rates

updated: Tuesday, February 18, 2014

If you subscribe to cable television, you can take advantage of the "vacation rate" option. Your account must be current and you must plan on vacating your primary residence for a minimum of two months and a maximum of six months within a 12-month period. The 12-month period is from when you first start the seasonal program, not from the...


More Links

St. Louis Park City Hall
5005 Minnetonka Blvd.
St. Louis Park, MN 55416
Phone: (952) 924-2500 Email: info@stlouispark.org