St Louis Park

About Cable Television

The City of St. Louis Park posts municipal announcements and cablecasts local programs and meetings on Civic Channel 17. Local organization announcements, traffic maps and local programming are cablecast on Community TV Channels 15 and 96. Park TV, channel 16, covers community events like sports and concerts. Channel 14 has school board meetings...

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Comcast Information

Comcast digital migration comes to St. Louis Park on March 19; some TV's will not receive digital signals

On March 19 Comcast will convert the St. Louis Park cable system to an all-digital signal.  Prior to March 19, Basic cable channels 2-23, 96 and 99 are provided as analog channels, and the rest of the channels are sent in digital format. This system conversion is called the digital migration. 

After March 19, older, analog tube TV’s won’t be able to receive ANY cable TV channels without a Comcast digital converter or digital adapter (DTA). 

For Basic cable customers, who pay about $13 per month for 40 standard definition channels, the first 3 DTA’s are free.  Additional DTA’s are available for $ .50 per month for each DTA. 

Most newer, flat screen TV’s will continue to receive Basic cable channels 2-23, 96 and 99 because they have a QAM tuner.  Also, any TV already connected to a DTA will continue to receive Basic channels and the rest of the Standard cable channels like Fox Sports, ESPN & Fox News. 

See the feature article in this Comcast newsletter for details:

www.stlouispark.org/webfiles/file/cable-tv/twin_cities_update_february_2013.pdf

Other Comcast information about the digital migration:
http://customer.comcast.com/help-and-support/cable-tv/not-do-anything-for-digital-migration
https://digitalnow.comcast.com/

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The Comcast office on Beltline Boulevard does not assist customers, but drop boxes for payments or returning equipment are still available.

St. Louis Park Comcast Building:

• 3516 Beltline Blvd.
• 651-222-3333
• Payment & Equipment Drop Boxes

St. Louis Park Cub Foods Comcast Payment Center:

• 3620 Texas Ave. S.
• 651-222-3333
• Payment Drop Box only

Other Local Comcast Payment and Equipment Customer Service Centers:

Minnetonka:

• 14404 Excelsior Blvd.
• 651-222-3333
• Monday - Friday 11am - 7pm, Saturday 9am - 5pm.

Richfield:

• 6505 Nicollet Ave. S.
• 651-222-3333
• Monday - Friday 9am - 7pm, Saturday 9am - 5pm.

Minneapolis: 

• 801 Plymouth Ave. N. 
• 651-222-3333                            
• Monday - Friday 10am - 7pm, Saturday 9am - 5pm.

Comcast Channel Lineup & Price Information

• Comcast price list 2013
• Comcast price adjustment information for 1/1/13
• Comcast Channel lineup for 2013   

Community TV Centers

Find out about other community TV centers:

• In Minnesota: Minnesota Association of Community Telecommunications Administrators
• In Wisconsin: WAP Online

Laws & Regulations

Comcast's "Customer Guarantee" was introduced October 2009. It guarantees money-back satisfaction during your first 30 days of service. (Their) goal is to provide you with a consistently superior customer experience - whether at sign-up, during the normal course of business or during a service visit. The Customer Guarantee lets you know...

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Vacation Rates

If you subscribe to cable television, you can take advantage of the "vacation rate" option. Your account must be current and you must plan on vacating your primary residence for a minimum of two months and a maximum of six months within a 12-month period. The 12-month period is from when you first start the seasonal program, not from the...

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