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Cable TV Information

Cable Television
The City of St. Louis Park posts municipal announcements and cablecasts local programs and meetings on Civic Channel 17. Local organization announcements, traffic maps and local programming are cablecast on Community TV Channels 15 and 96. Park TV, channel 16, covers community events like sports and concerts. For details call (952) 924-2660.

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Comcast Information
The Comcast office on Belt Line Blvd. does not assist customers, but drop boxes for payments or returning equipment are still available.

Drop Box - St Louis Park Comcast Building Address: 3516 Beltline Blvd. Phone: 651-222-3333 Payment & Equipment Drop Boxes

Drop Box - St. Louis Park Cub Foods Address: 3620 Texas Ave. S. Phone: 651-222-3333 Payment Drop Box only

Other Local Comcast Payment and Equipment Customer Service Centers:
Minnetonka Address: 14404 Excelsior Blvd Minnetonka, MN 55345 Phone: 651-222-3333
Monday - Friday 9 a.m. - 7pm, Saturday 9 a.m. - 5 p.m.

Richfield Address: 6540 Penn Ave S Richfield, MN 55423 Phone: 651-222-3333
Monday - Friday 9 a.m. - 7pm, Saturday 9 a.m. - 5 p.m.

Community TV Centers
Find out about other Community TV centers in
Minnesota: Minnesota Community Television
Wisconsin: WAP Online

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Community Television Applications
The following links will provide printable versions of community television applications.

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Digital TV Transition Information
St. Louis Park residents receiving free broadcast TV will be affected by next year’s transition to digital television. To explain the switch and discuss options for television owners, the city is offering several informational sessions this fall. Hosted by St. Louis Park Community TV Coordinator John McHugh, they are free and open to the public. The Feb. 17, 2009, transition does not affect cable
TV subscribers.
  • Thursday, Nov. 20, 7 p.m. – St. Louis Park City Hall Community Room
  • Thursday, Dec. 18, 7 p.m. – St. Louis Park City Hall Community Room

St. Louis Park City Hall - 5005 Minnetonka Blvd. Lenox Community Center - 6715 Minnetonka Blvd.

For more information, please contact McHugh at (952) 924-2528, stop by City Hall for an information sheet at the front desk, or visit the federal government’s website on the issue at: www.dtv2009.gov. In addition, McHugh said residents may sign up for a $40 converter coupon. 
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FAQ about Cable TV in St. Louis Park

  • Comcast has a franchise with the City of St. Louis Park that runs until February, 2021.   Link to the franchise 
  • Some franchise highlights:  Comcast provides free cable service to about 20 schools and City buildings, and pays the City 5% of their gross revenues collected from cable TV service in St. Louis Park in exchange for the use of the public right of way. 
  • Comcast-provided franchise fees are used to provide Park TV, the local programming seen on cable channels 14, 15, 16, 17 & 96. 
  • Most Comcast services are deregulated, including high speed internet, digital cable TV and Basic 2 analog TV that customers can receive with a cable-ready TV without a Comcast converter box. 
  • Federal law currently allows the City to regulate Basic Cable, 25 channels available for about $13 per month, and the equipment used to receive it. 
  • The telephone number for “unresolved complaints” is listed on every cable TV bill:  952-924-2660.  City staff answers questions, logs complaints and refers most to the Comcast Escalation team for resolution.     

Web Links to Cable TV Information, Law, Regulation, and Local Oversight
Get regular email notices of related City information
Choose "Official Meetings" (Telecommunications Advisory Commission) and "Multimedia" from the page which appears after you have started the email registration process

Link and Information

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Vacation Rate
"Vacation Rate" option for cable service
If you subscribe to cable television, you can take advantage of the "vacation rate" option. Your account must be current and you must plan on vacating your primary residence for a minimum of 2 months and a maximum of 6 months within a 12 month period. The 12 month period is from when you first start the seasonal program, not from the end date of the program. Your service remains active at the tap or utility pole at your primary residence during your absence, and Comcast equipment must remain in your home. Your service is restarted with one telephone call. The monthly fee for video and high-speed internet access is $10.00 per month for each service. For more information, call Comcast customer service at (651)222-3333.

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