The Public Safety Answering Point (PSAP) is staffed by seven full-time dispatchers. Dispatchers are on duty twenty-four hours per day. The dispatchers use Computer Aided Dispatch (CAD) in conjunction with an integrated E911 system to process calls for service and manage information critical to responding police, fire and medical...
updated: Tuesday, December 10, 2013
Emergency assistance is available to you every day of the year, 24 hours a day. Dial 911 if you need the immediate assistance of a police officer, firefighter or paramedic. If you are dialing from a pay phone, you do not need to deposit coins. To help the dispatcher send appropriate help, try to remain calm so you can describe the problem. (If you...
updated: Monday, November 25, 2013
If you - or your child - called 911 by mistake, don't hang up. Instead, stay on the line and tell the dispatcher you made a mistake. Even if you hang up quickly, your phone number and address are displayed on the Emergency Communications Center's computer screen. If you don't cancel the call, a squad car may be dispatched to your address.
updated: Tuesday, January 14, 2014
Sometimes you need police assistance; however, help does not need to arrive within minutes. In these cases, call (952) 924-2618. Your call still goes to the Emergency Communications Center, but dispatchers know that your call is not life-threatening.
In non-emergency situations, a squad car may be dispatched as soon as an officer is free or you may be asked to wait until the officer who is familiar with your neighborhood or the particular matter is available.
updated: Monday, December 16, 2013
To report a past crime or incident, call the non-emergency line at (952) 924-2618 or stop by the police station at 3015 Raleigh Ave. S. If you visit the police station, you may have to allow time for an officer to drive back to the station to take the report. Please note: only incidents that occurred in St. Louis Park can be reported to the St....