Utilities
Water Conservation
Here's how to conserve water and lower your water bills
Sprinkle lawns early in the morning or in the evening. Don't sprinkle lawns from noon to 6 p.m. when as much as 75 percent of the water evaporates. Remember that the sprinkling ordinance does not allow sprinkling between noon and 6:00 p.m. on every day of the week. Before noon and after 6:00 p.m., the city follows and odd even system (sprinkle on even days if your address is even-numbered). Water trees and gardens with a hose or soaker hose rather than a sprinkler. Use mulch around trees, shrubs and flowers to retain soil moisture. Sweep driveways and sidewalks with a broom rather than hosing them down. Repair leaky taps and toilets. A dripping faucet can waste 15 to 20 gallons of water a day.
Please help us avoid a water shortage. During a typical hot summer day, St. Louis Park rises to 12 million to 14 million gallons each day, as compared to 5 million to 6 million gallons each day in winter.
Water
More information available at: Resident Resources - water & sewer
Mission
The St. Louis Park Water Utilities mission is to provide an uninterrupted supply of safe, high quality water to our customers. We also strive to be an integral part of the community-ready to educate children and adults about drinking water and the system delivering it. In addition to pumping, treating and delivering water to your home, our Minnesota Department of Health certified water treatment operators provide educational seminars to schools and others groups about the city’s water system and water quality issues.
2008 St. Louis Park Drinking Water Report 
Drinking Water System
Although many people don't know it, residents of American cities enjoy the best drinking water in the world. This is because the water we drink is a manufactured product, improved by treatment processes. St. Louis Park water is disinfected to eliminate microorganisms. Fluoride is added to enhance children's dental protection. The nuisance minerals iron and manganese are removed from the water by aeration and filtration. Radium is removed through chemical injection and filtration. Organic contaminates are removed from two wells by granular activated carbon filtration. The water treatment operators check the treatment system every day to ensure water quality standards are met.
Website links
American Water Works Association
Centers for Disease Control and Prevention - Water Quality
MN Department of Health - Brochures & Facts
Water Education Foundation
Water Science for Schools
Water/Gardening Info
Sanitary Sewer
Mission
The St. Louis Park Sanitary Sewer Utilities mission is to provide the community with a sanitary sewer collection system that will ensure the optimum transportation of sewage with minimum interruption and backups through maintenance, repair and replacement of the sanitary sewer system.
Website links
MN Pollution Control Agency
Website Links
Minnehaha Creek Watershed District
Bassett Creek Water Management Org.
MN Dept. of Natural Resources - Waters
Automatic Utility Bill Payment
To pay your bill automatically, click here.
Utility Bill Payment Form
Automatic Utility Bill Payment Authorization
2010 Utility Rates
Notice of 2010 Utility Rates
Locate buried utilities
IT'S THE LAW, before you begin digging for repair work, construction or landscaping, call Gopher State One Call. They will contact utilities to mark the location of buried electricity, gas and utility lines in your property.
- (651) 454-0002
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Stormwater
Stormwater becomes polluted when it picks up things like soil, grass clippings, leaves, pesticides, motor oil, and salt, and flushes them into storm drains and eventually into the Mississippi River.
For copies of the city's Storm Water Management Plans:
City Hall, Public Works counter at 2nd floor,
5005 Minnetonka Blvd, St. Louis Park, MN or call 952-924-2555.
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City of St. Louis Park Utility Billing
The City of St. Louis Park bills approximately 13,500 customers for water/sewer and refuse collection services.
The utility billing department can answer questions about your account, change the billing name or address, help you establish a new account, change the level of garbage service, or schedule water meter readings for residents who are moving. For further information or assistance, please call 952-924-2111, option 5. Office hours are 8 AM to 4:30 PM Monday through Friday.
Below are some frequently asked questions and answers about utility billing services provided by the City of St. Louis Park.
How do I set up new utility service?
If you are going to be a new owner or renter, please call the utility billing department at 952-924-2111, option 5, to have someone check to be sure the previous resident has called to cancel service and that there are no past due amounts on the account. The utility billing department can let you know what level of garbage service is currently in place as well as what day your garbage/recycling will be picked up.
How do I cancel utility service?
If you need to cancel your utility service, please call 952-924-2111, option 5 with the following information: the date you are changing possession, the forwarding address for your final bill, and if known, the name of the new owner or renter.
Does the City offer a payment plan?
The City does offer a service which automatically withdraws the quarterly bill from your checking or savings account and is available for both residential and commercial accounts. You will continue to receive a bill showing the amount due and the due date, however, the bill will state “Do not pay – automatic withdrawal on the due date.”
How do I set up automatic withdrawal to pay my utility bill?
You must complete an automatic withdrawal form. Download the automatic utility payment form (PDF) here, or call 952-924-2111, option 5 to have a form mailed to you.
Can I pay by credit card?
The City accepts only MasterCard or Visa and has a secure telephone line for credit card payments. Please call 952-924-2509 with your payment information.
Are all residents billed for utility service at the same time?
The City of St. Louis Park bills each residential property quarterly (four times per year); however, not all properties are billed in the same quarter. The City is divided into seven billing cycles, determined by place of residence within the City. Therefore, one property may receive its utility bill in January, April, July, and October, while another property might receive its utility bill in February, May, August, and November.
How is water and sewer use calculated?
Water is billed at a conservation tiered rate and there is no minimum use charge on water – you pay only for what you use. Water consumption is measured in units and one unit equals 750 gallons.
- Tier 1 0 – 40 units: $1.29 per unit 0 – 30,000 gallons
- Tier 2 41 – 80 units: $1.62 per unit 30,001 – 60,000 gallons
- Tier 3 81 units and higher: $2.43 per unit 60,001 gallons and up
The quarterly sewer charge for residential accounts is based on winter quarter usage and is billed at $2.21 per unit (one unit equals 750 gallons).
My utility bill seems really high. Why is that?
If your bill covers a period that may have included summer watering, that could explain a rise in your water bill. Otherwise, investigate your home for dripping or leaking faucets; a toilet that is “running” (won’t shut off after flushing); or a malfunctioning water softener. All of these things can drastically increase your water consumption.
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Utility Meter Shop
- 3750 Wooddale Avenue, St. Louis Park, MN 55416
- 7:00 a.m. - 3:30 p.m., Monday - Friday
