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(952) 924-2111

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Utility Billing Information

updated: Monday, November 02, 2015
Moving in or Moving out of St. Louis Park?

 You can establish or cancel utility billing service using two options:

The first option is to use the MyStLouisPark app or the MyStLouisPark app website.

The second option is to use the Utility Billing Moving Out or Moving In forms on our website. Each option is listed below.


OPTION 1: MyStLouisPark phone / tablet app and website

Download links for both Apple and Android version are below

Apple App Download

Android App Download

If you do not have an Apple or Android product or do not wish do download the app, you can visit and the same menu options will be available.

Within the app, you can click Submit Request and the phone/tablet application will then take you to the menu screen. The website automatically loads the menu screen.

Once on the menu screen, click on Utility Billing.

Next choose either Resident Move In or Resident Move Out from the options. Fill out the required information and submit the form.

To submit the form you can either make an account or submit without making account (small text or button labeled skip on the confirmation box)


 OPTION 2: City of St. Louis Park --Utility Billing Moving In and Moving Out Web Forms

To establish Utility Billing Service you can click on the Utility Billing Moving In web form

To terminate Utility Billing Service you can click on the Utility Billing Moving Out web form


How do I set up new utility service?
If you are going to be a new owner or renter, please call the utility billing department at 952.924.2111, option 6, to have someone check to be sure the previous resident has called to cancel service and that there are no past due amounts on the account. The utility billing department can let you know what level of garbage service is currently in place as well as what day your garbage and recycling will be picked up.

How do I cancel utility service?
If you need to cancel your utility service, please call 952.924.2111, option 6, with the following information: the date you are changing possession, the forwarding address for your final bill, and if known, the name of the new owner or renter.

How do I set up automatic withdrawal to pay my utility bill?
The city offers two types of automatic withdrawal. The ACH withdrawal automatically withdraws the amount due from your checking or savings account on the due date. The credit card automatic payment plan will debit your credit card on your due date. You must complete the appropriate automatic withdrawal form.

Download the Automatic Utility Bill Payment -ACH form or the Automatic Utility Bill Payment –Credit Card form. You can also call 952.924.2111, option 6, to have a form sent to you.

Can I pay by credit card?
The city accepts Visa, American Express, MasterCard, and Discover. Credit card payments can be made on the eUtilityBilling website at, in person at City Hall or through Automatic Utility Bill Payment-Credit Card.

Are all residents billed for utility service at the same time?
The City of St. Louis Park bills each residential property quarterly (four times per year); however, not all properties are billed in the same quarter. The city is divided into seven billing cycles, determined by place of residence within the city. Therefore, one property may receive its utility bill in January, April, July and October, while another property might receive its utility bill in February, May, August and November.

What are the current utility rates?
Annually, the City of St. Louis Park reviews its utility rates taking into consideration the current year budget for operations, the multi-year Capital Improvement Plan and the Long Range Financial Management Plan in determining if current rates will allow each fund to remain sustainable in the long term. Based on these analyses, the City Council authorized an increase to the city’s utility rates for 2015. Notice of 2015 Utility Rates

My utility bill seems really high.  Why is that?
If your bill covers a period that may have included summer watering, that could explain a rise in your water bill. Otherwise, investigate your home for dripping or leaking faucets; a toilet that is “running” (won’t shut off after flushing); or a malfunctioning water softener. All of these things can drastically increase your water consumption. The document, How to Conduct a Water Audit, can help you identify leaks and explains how to read your water meter.

More Links

Utility Billing
5005 Minnetonka Blvd
St. Louis Park, MN 55416
Phone: (952) 924-2111 Email: