Water & Sewer
Water & Sewer (Utilities) is responsible for the operation and maintenance of the city’s water, sanitary sewer and storm water collection systems to ensure uninterrupted distribution of water and collection of waste water.
Water & Sewer consists of one superintendent, two supervisors, eight public service workers and three mechanics.
- Drinking Water Reports
- Sanitary Sewer
- Service Line Repair
- Service Line Repair Program
- Sprinkling Restrictions
- Storm Water Pollution Prevention Plan
- Water Conservation
- Water Main Flushing
- Water Meters
- Water System
updated: Wednesday, February 10, 2016
The City of St. Louis Park offers an optional program to homeowners that provides low cost, worry-free warranty protection for sewer lines. The program is provided through the National League of Cities (NLC) and administered by Service Line Warranties of America (SLWA).
The NLC Service Line Warranty program offers citizens an affordable way to avoid the unexpected and often large expense involved with a sewer line break. When a line breaks, the cost to repair it can often cause hardship on a family’s budget. This program will offer warranty protection to help cover the costs of a break.
City of St. Louis Park residents will see offers in their mailboxes soon. Repair costs are covered up to $6,000 per incident, plus an additional $4,000 allowance for public street cutting, if needed. The program is offered at no cost to the City of St. Louis Park and no public funds are used to promote the program.
For questions about this service, or to enroll, please contact Service Line Warranties of America at 1.866.425.6222 or visit www.slwofa.com.
The City of St. Louis Park has coordinated efforts with Service Line Warranties of America solely for the purpose of providing its residents with a discounted rate. The City of St. Louis Park has no responsibility or liability for the warranty program being provided by SLWA.
updated: Thursday, February 11, 2016
The mission of the Sewer Division is to provide the community with a sanitary sewer collection system that will ensure the optimum transportation of sewage with minimum interruption and backups through maintenance, repair and replacement of the sanitary sewer system. The city has approximately 140 miles of sanitary sewer...
updated: Thursday, February 11, 2016
St. Louis Park ordinance states that all single-family residential water service lines between the stop-box and the home are the responsibility of the homeowner and multi-family residential and businesses are responsible between the city's main to the home/business. St. Louis Park ordinance states that all sewer service lines between the...
updated: Thursday, February 18, 2016
How do I set up new utility service?
If you are going to be a new owner or renter, please call the utility billing department at 952.924.2111, option 6, to have someone check to be sure the previous resident has called to cancel service and that there are no past due amounts on the account. The utility billing department can let you know what level of garbage service is currently in place as well as what day your garbage and recycling will be picked up.
How do I cancel utility service?
If you need to cancel your utility service, please call 952.924.2111, option 6, with the following information: the date you are changing possession, the forwarding address for your final bill, and if known, the name of the new owner or renter.
How do I set up automatic withdrawal to pay my utility bill?
The city offers two types of automatic withdrawal. The ACH withdrawal automatically withdraws the amount due from your checking or savings account on the due date. The credit card automatic payment plan will debit your credit card on your due date. You must complete the appropriate automatic withdrawal form.
Download the Automatic Utility Bill Payment -ACH form or the Automatic Utility Bill Payment –Credit Card form. You can also call 952.924.2111, option 6, to have a form sent to you.
Can I pay by credit card?
The city accepts Visa, American Express, MasterCard, and Discover. Credit card payments can be made on the eUtilityBilling website at eub.stlouispark.org, in person at City Hall or through Automatic Utility Bill Payment-Credit Card.
Are all residents billed for utility service at the same time?
The City of St. Louis Park bills each residential property quarterly (four times per year); however, not all properties are billed in the same quarter. The city is divided into seven billing cycles, determined by place of residence within the city. Therefore, one property may receive its utility bill in January, April, July and October, while another property might receive its utility bill in February, May, August and November.
What are the current utility rates?
Annually, the City of St. Louis Park reviews its utility rates taking into consideration the current year budget for operations, the multi-year Capital Improvement Plan and the Long Range Financial Management Plan in determining if current rates will allow each fund to remain sustainable in the long term. Notice of 2015-2016 Utility Rates
My utility bill seems really high. Why is that?
If your bill covers a period that may have included summer watering, that could explain a rise in your water bill. Otherwise, investigate your home for dripping or leaking faucets; a toilet that is “running” (won’t shut off after flushing); or a malfunctioning water softener. All of these things can drastically increase your water consumption. The document, How to Conduct a Water Audit, can help you identify leaks and explains how to read your water meter.
updated: Tuesday, March 01, 2016
The mission of the Water Division is to provide an uninterrupted supply of safe, high quality water to our customers. The City of Saint Louis Park provides drinking water to its residents from groundwater sources. The water system consists of 11 active wells, six water treatment facilities, three one million gallon water towers, four reservoirs...
updated: Tuesday, April 19, 2016
This program resulted in stormwater regulations for the City of St. Louis Park as part of the National Pollutant Discharge Elimination System (NPDES) permit program. The U.S. Environmental Protection Agency (EPA) delegated permitting authority for Minnesota's NPDES program to the MPCA which developed a General Permit which authorizes the City to discharge...
updated: Thursday, May 12, 2016
Do you know what stormwater is in St. Louis Park? Do you know how it becomes polluted? Do you know how to help protect it?
The following links will help educate you about stormwater and how to help protect it:
- MPCA Stormwater Program for Municipal Separate Storm Sewer Systems (MS4)
- MPCA Stormwater Program for Construction Activity
- MPCA Homeowner Fact Sheet
- Minnesota's Impaired Waters List
- MCWD What Can I Do?
- BCWMC Public Education and Outreach
- Division of Ecological and Water Resources
updated: Thursday, April 21, 2016
The cost of a permit is based on the type and amount of work to be done.
$80.00 + $1.00= $81.00 to repair or replace a single sewer service or a single water service for a single family dwelling
$45.00 plus 1.75 percent of the jobs value, plus the state surcharge
- State surcharge is .0005 times the job valuation. Call the Inspections Department at (952) 924-2588 for state surcharges on all permits valued $1 million or more.
- When applicable, a plan review charge equal to 35 percent of the electrical permit fee will be added.
Note: Additional fees may be necessary if working in the city right-of-way. In this case, a separate Engineering Permit must be submitted with the Sewer and Water Permit application. Call the Engineering Department at (952) 924-2562 for Engineering fees.
updated: Wednesday, March 02, 2016
Sprinkle lawns early in the morning or in the evening. Don't sprinkle lawns from noon to 6 p.m. when as much as 75 percent of the water evaporates. Water trees and gardens with a hose or soaker hose rather than a sprinkler. Use mulch around trees, shrubs and flowers to retain soil moisture. Sweep driveways and sidewalks with a broom rather than hosing...