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Water & Sewer

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About Water & Sewer

updated: Monday, May 11, 2015

Water & Sewer (Utilities) is responsible for the operation and maintenance of the city’s water, sanitary sewer and storm water collection systems to ensure uninterrupted distribution of water and collection of waste water.

Water & Sewer consists of one superintendent, two supervisors, eight public service workers and three mechanics.

Jay Hall | Utilities Superintendent
Municipal Service Center | 7305 Oxford St. | St. Louis Park, MN  55426
P: (952) 924-2557 |

Service Line Repair Program

updated: Monday, October 05, 2015

The City of St. Louis Park offers an optional program to homeowners that provides low cost, worry-free warranty protection for sewer lines. The program is provided through the National League of Cities (NLC) and administered by Service Line Warranties of America (SLWA).

The NLC Service Line Warranty program offers citizens an affordable way to avoid the unexpected and often large expense involved with a sewer line break. When a line breaks, the cost to repair it can often cause hardship on a family’s budget. This program will offer warranty protection to help cover the costs of a break.

City of St. Louis Park residents will see offers in their mailboxes soon. Repair costs are covered up to $6,000 per incident, plus an additional $4,000 allowance for public street cutting, if needed. The program is offered at no cost to the City of St. Louis Park and no public funds are used to promote the program.

For questions about this service, or to enroll, please contact Service Line Warranties of America at 1.866.425.6222 or visit
Service Line Warranty Banner

The City of St. Louis Park has coordinated efforts with Service Line Warranties of America solely for the purpose of providing its residents with a discounted rate. The City of St. Louis Park has no responsibility or liability for the warranty program being provided by SLWA.

Frequently Asked Questions
Example Resident Letter


Sanitary Sewer

updated: Monday, June 01, 2015

The mission of the Sewer Division is to provide the community with a sanitary sewer collection system that will ensure the optimum transportation of sewage with minimum interruption and backups through maintenance, repair and replacement of the sanitary sewer system. The city has approximately 140 miles of sanitary sewer...

Service Line Repair

updated: Monday, June 01, 2015

St. Louis Park ordinance states that all single-family residential water service lines between the stop-box and the home are the responsibility of the homeowner and multi-family residential and businesses are responsible between the city's main to the home/business.  St. Louis Park ordinance states that all sewer service lines between the...

Utility Billing Information

updated: Friday, August 21, 2015

Moving in or Moving out of St. Louis Park?

 You can establish or cancel utility billing service using two options:

The first option is to use the MyStLouisPark app or the MyStLouisPark app website.

The second option is to use the Utility Billing Moving Out or Moving In forms on our website. Each option is listed below.


OPTION 1: MyStLouisPark phone / tablet app and website

Download links for both Apple and Android version are below

Apple App Download

Android App Download

If you do not have an Apple or Android product or do not wish do download the app, you can visit and the same menu options will be available.

Within the app, you can click Submit Request and the phone/tablet application will then take you to the menu screen. The website automatically loads the menu screen.

Once on the menu screen, click on Utility Billing.

Next choose either Resident Move In or Resident Move Out from the options. Fill out the required information and submit the form.

To submit the form you can either make an account or submit without making account (small text or button labeled skip on the confirmation box)


 OPTION 2: City of St. Louis Park --Utility Billing Moving In and Moving Out Web Forms

To establish Utility Billing Service you can click on the Utility Billing Moving In web form

To terminate Utility Billing Service you can click on the Utility Billing Moving Out web form


How do I set up new utility service?
If you are going to be a new owner or renter, please call the utility billing department at (952) 924-2111, option 6, to have someone check to be sure the previous resident has called to cancel service and that there are no past due amounts on the account. The utility billing department can let you know what level of garbage service is currently in place as well as what day your garbage and recycling will be picked up.

How do I cancel utility service?
If you need to cancel your utility service, please call (952) 924-2111, option 6, with the following information: the date you are changing possession, the forwarding address for your final bill, and if known, the name of the new owner or renter.

How do I set up automatic withdrawal to pay my utility bill?
The city offers two types of automatic withdrawal. The ACH withdrawal automatically withdraws the amount due from your checking or savings account on the due date. The credit card automatic payment plan will debit your credit card on your due date. You must complete the appropriate automatic withdrawal form.

Download the Automatic Utility Bill Payment -ACH form or the Automatic Utility Bill Payment –Credit Card form. You can also call (952) 924-2111, option 6, to have a form sent to you.

Can I pay by credit card?
The city accepts Visa, American Express, MasterCard, and Discover. Credit card payments can be made on the eUtilityBilling website at, in person at City Hall or through Automatic Utility Bill Payment-Credit Card.

Are all residents billed for utility service at the same time?
The City of St. Louis Park bills each residential property quarterly (four times per year); however, not all properties are billed in the same quarter. The city is divided into seven billing cycles, determined by place of residence within the city. Therefore, one property may receive its utility bill in January, April, July, and October, while another property might receive its utility bill in February, May, August, and November.

What are the current utility rates?
Annually, the City of St. Louis Park reviews its utility rates taking into consideration the current year budget for operations, the multi-year Capital Improvement Plan and the Long Range Financial Management Plan in determining if current rates will allow each fund to remain sustainable in the long term. Based on these analyses, the City Council authorized an increase to the city’s utility rates for 2015. Notice of 2015 Utility Rates

My utility bill seems really high.  Why is that?
If your bill covers a period that may have included summer watering, that could explain a rise in your water bill. Otherwise, investigate your home for dripping or leaking faucets; a toilet that is “running” (won’t shut off after flushing); or a malfunctioning water softener. All of these things can drastically increase your water consumption. The document, How to Conduct a Water Audit, can help you identify leaks and explains how to read your water meter.

Water System

updated: Wednesday, April 22, 2015

The mission of the Water Division is to provide an uninterrupted supply of safe, high quality water to our customers. The City of Saint Louis Park provides drinking water to its residents from groundwater sources. The water system consists of 11 active wells, six water treatment facilities, three one million gallon water towers, four reservoirs...

Stormwater Management

updated: Monday, October 05, 2015

This program resulted in stormwater regulations for the City of St. Louis Park as part of the National Pollutant Discharge Elimination System (NPDES) permit program. The U.S. Environmental Protection Agency (EPA) delegated permitting authority for Minnesota's NPDES program to the MPCA which developed a General Permit which authorizes the City to discharge...

Stormwater Resources and Education

updated: Monday, September 21, 2015

Do you know what stormwater is in St. Louis Park? Do you know how it becomes polluted? Do you know how to help protect it?

The following links will help educate you about stormwater and how to help protect it:

Sewer and Water Permit Fees

updated: Wednesday, September 16, 2015

The cost of a permit is based on the type and amount of work to be done.

$80.00 + $1.00= $81.00 to repair or replace a single sewer service or a single water service for a single family dwelling
$45.00 plus 1.75 percent of the jobs value, plus the state surcharge

  • State surcharge is .0005 times the job valuation. Call the Inspections Department at (952) 924-2588 for state surcharges on all permits valued $1 million or more.
  • When applicable, a plan review charge equal to 35 percent of the electrical permit fee will be added.

Note: Additional fees may be necessary if working in the city right-of-way. In this case, a separate Engineering Permit must be submitted with the Sewer and Water Permit application. Call the Inspections Department at (952) 924-2588 for fees.

Water Conservation

updated: Wednesday, April 22, 2015

Sprinkle lawns early in the morning or in the evening. Don't sprinkle lawns from noon to 6 p.m. when as much as 75 percent of the water evaporates. Water trees and gardens with a hose or soaker hose rather than a sprinkler. Use mulch around trees, shrubs and flowers to retain soil moisture. Sweep driveways and sidewalks with a broom rather than hosing...

More Links

Public Works Administration
7305 Oxford Street
St. Louis Park, MN 55426
Phone: (952) 924-2562 Email: