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Water & Sewer

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Water Report 2013

updated: Tuesday, October 07, 2014

The City of St. Louis Park is issuing the results of monitoring done on its drinking water for the period from January 1 to December 31, 2013. The purpose of this report is to advance consumers’ understanding of drinking water and heighten awareness of the need to protect precious water resources. Full report

 



About Water & Sewer

updated: Tuesday, October 07, 2014

Water & Sewer (Utilities) is responsible for the operation and maintenance of the city’s water, sanitary sewer and storm water collection systems to ensure uninterrupted distribution of water and collection of waste water.

Water & Sewer consists of one superintendent, two supervisors, eight public service workers and three mechanics.


Contact
Jay Hall | Utilities Superintendent
Municipal Service Center | 7305 Oxford St. | St. Louis Park, MN  55426
P: (952) 924-2557 | jhall@stlouispark.org



Service Line Repair Program

updated: Monday, July 07, 2014

Also, the NLC Service Line Warranty Program offers homeowners the option to purchase low-cost warranties for cleaning, repairs, or replacement of broken or leaking water service lines of up to $4,000, or more, per occurrence. Approximate homeowner costs will likely range from $6 to $9 per line per month – specific rates are determined...


Sanitary Sewer

updated: Thursday, October 09, 2014

The mission of the Sewer Division is to provide the community with a sanitary sewer collection system that will ensure the optimum transportation of sewage with minimum interruption and backups through maintenance, repair and replacement of the sanitary sewer system. The city has approximately 140 miles of sanitary sewer...


Service Line Repair

updated: Thursday, October 09, 2014

The Utilities Division will prepare a Special Assessment Agreement (sample attached) and the homeowner will sign a notarized Special Assessment Agreement. The final Special Assessment Agreement amount may be adjusted if the actual work costs exceed the quoted costs. Justification of the adjustment must be reviewed by the Superintendent...


Utility Billing Information

updated: Thursday, October 09, 2014

How do I set up new utility service?
If you are going to be a new owner or renter, please call the utility billing department at (952) 924-2111, option 6, to have someone check to be sure the previous resident has called to cancel service and that there are no past due amounts on the account. The utility billing department can let you know what level of garbage service is currently in place as well as what day your garbage and recycling will be picked up.

How do I cancel utility service?
If you need to cancel your utility service, please call (952) 924-2111, option 6, with the following information: the date you are changing possession, the forwarding address for your final bill, and if known, the name of the new owner or renter.

How do I set up automatic withdrawal to pay my utility bill?
The city offers two types of automatic withdrawal. The ACH withdrawal automatically withdraws the amount due from your checking or savings account on the due date. The credit card automatic payment plan will debit your credit card on your due date. You must complete the appropriate automatic withdrawal form.

Download the Automatic Utility Bill Payment -ACH form or the Automatic Utility Bill Payment –Credit Card form. You can also call (952) 924-2111, option 6, to have a form sent to you.

Can I pay by credit card?
The city accepts Visa, American Express, MasterCard, and Discover. Credit card payments can be made on the eUtilityBilling website at eub.stlouispark.org, in person at City Hall or through Automatic Utility Bill Payment-Credit Card.

Are all residents billed for utility service at the same time?
The City of St. Louis Park bills each residential property quarterly (four times per year); however, not all properties are billed in the same quarter. The city is divided into seven billing cycles, determined by place of residence within the city. Therefore, one property may receive its utility bill in January, April, July, and October, while another property might receive its utility bill in February, May, August, and November.

What are the current utility rates?
Annually, the City of St. Louis Park reviews its utility rates taking into consideration the current year budget for operations, the multi-year Capital Improvement Plan and the Long Range Financial Management Plan in determining if current rates will allow each fund to remain sustainable in the long term. Based on these analyses, the City Council authorized an increase to the city’s utility rates for 2014. Notice of 2014 Utility Rates

My utility bill seems really high.  Why is that?
If your bill covers a period that may have included summer watering, that could explain a rise in your water bill. Otherwise, investigate your home for dripping or leaking faucets; a toilet that is “running” (won’t shut off after flushing); or a malfunctioning water softener. All of these things can drastically increase your water consumption. The document, How to Conduct a Water Audit, can help you identify leaks and explains how to read your water meter.



Water Meters

updated: Monday, July 07, 2014

For the few homes that still have indoor meters, there is an additional $2 charge for reading an indoor meter. To avoid the $2 charge, you can have a radio transmitter installed for no charge. This enables meter readers to get a quick, accurate reading without entering your home. Call Public Works at (952) 924-2562 for a free radio read installation...


Water System

updated: Thursday, November 13, 2014

The mission of the Water Division is to provide an uninterrupted supply of safe, high quality water to our customers. The City of Saint Louis Park provides drinking water to its residents from groundwater sources. The water system consists of 11 active wells, six water treatment facilities, three one million gallon water towers, four reservoirs...


Stormwater Resources and Education

updated: Wednesday, September 24, 2014

Do you know what stormwater is in St. Louis Park? Do you know how it becomes polluted? Do you know how to help protect it?

The following links will help educate you about stormwater and how to help protect it:



Sewer and Water Permit Fees

updated: Monday, September 29, 2014

The cost of a permit is based on the type and amount of work to be done.

$75.00 + 5.00= $80.00 to repair or replace a single sewer service or a single water service for a single family dwelling
OR
$45.00 plus 1.75 percent of the jobs value, plus the state surcharge

  • State surcharge is .0005 times the job valuation. Call the Inspections Department at (952) 924-2588 for state surcharges on all permits valued $1 million or more.
  • When applicable, a plan review charge equal to 35 percent of the electrical permit fee will be added.

Note: Additional fees may be necessary if working in the city right-of-way. In this case, a separate Public Works Permit must be submitted with the Sewer and Water Permit application. Call the Inspections Department at (952) 924-2588 for fees.



Water Conservation

updated: Tuesday, November 18, 2014

Sprinkle lawns early in the morning or in the evening. Don't sprinkle lawns from noon to 6 p.m. when as much as 75 percent of the water evaporates. Water trees and gardens with a hose or soaker hose rather than a sprinkler. Use mulch around trees, shrubs and flowers to retain soil moisture. Sweep driveways and sidewalks with a broom rather than hosing...


More Links

Public Works Administration
7305 Oxford Street
St. Louis Park, MN 55426
Phone: (952) 924-2562 Email: info@stlouispark.org