Public Works FAQs

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Expand/Contract Questions and Answers

  • Is there anything I can do to help the city with its snow removal efforts?

  • Are there any parking exemptions in the winter?

  • Can I get help shoveling my sidewalk?

  • Does the city salt slippery sidewalks or trails?

  • How can I change the name or mailing address on my water bill?

  • How can I make sure my water meter or meter interface unit (MIU) is not damaged when I am doing home remodeling work?

  • How can I protect my trees from bur oak blight?

  • How do I report a pothole?

  • How do I report a sidewalk that is not shoveled?

  • How does salt work in removing ice and snow from roads?

  • How is the sewer charge on my water bill calculated?

  • I received a letter that I may have continuous water flow (a water leak). How can I detect the leak?

  • If my driveway is plowed in and I throw the snow back into the street, can city crews come by and clean it up?

  • Sometimes it seems especially icy following a storm. Does the city treat slippery areas?

  • What are the requirements for shoveling sidewalks?

  • What are the road weight limits in St. Louis Park?

  • What factors contribute to the effectiveness of salt in removing ice and snow?

  • What is the difference between community and neighborhood sidewalks?

  • When does the city sweep the streets?

  • When I move out of my house, does the city turn off the water?

  • Why aren't city streets always plowed curb to curb?

  • Why can’t I just rake my leaves into the street?

  • Why did the city plow snow into my driveway?

  • Why is my water bill so high?

  • Why was I asked to provide a drinking water sample?