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Social Media Policy

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The City of St. Louis Park uses social media sites, such as Facebook, Instagram and Twitter, to provide two-way communication with the public about matters of public interest identified and raised by the city for discussion. 

The City of St. Louis Park welcomes participation and comments that are on topic from the public on its social media sites. However, these sites are limited public forums limited to specific topics identified and raised by the city. City staff monitors these social media sites and the city reserves the right to hide posted content on St. Louis Park social media sites, including but not limited to the following:

  • Posts and comments that  contain obscene, indecent or profane language or pornographic images or links to obscene or pornographic content
  • Direct threats
  • Prejudiced or harmful comments that encourage discrimination or discriminate on the basis of race, creed, color, sex, age, religion, gender identity, ethnicity, marital status, national origin, physical or mental disability, or sexual orientation
  • Solicitation, promotion or endorsement of specific  commercial services, products or entities
  • Links to any site or content posted by automatic software programs (i.e. “bots”)
  • Posts and comments that advocate illegal activity
  • Personally identifiable information or sensitive personal information that if released violates federal or state law 
  • Political statements that endorse or oppose political campaigns or candidates
  • Information that could compromise the safety or security of the public or public systems
  • Information that directly interferes or compromises ongoing investigations, public safety tactics or the safety of public safety officers
  • Confidential or private information or data in violation of state or federal law
  • Information that appears to violate the intellectual property right of the city or a third party under federal or state law
  • Comments that are not directly related to the topic of the Facebook, Instagram or Twitter discussion to which the comment is responding.

The city also reserves the right to delete spam, posts that advocate illegal activity and posts that infringe on copyright.

Social media is a public record and the city’s social media accounts are subject the Minnesota Government Data Practices Act. The City of St. Louis Park uses ArchiveSocial for backup of social media. Data practices requests for social media posts or comments should be coordinated with the city clerk’s office, which is responsible for responding to data practices requests.

If you have questions about the city’s use of social media, please contact St. Louis Park Communications & Marketing Manager Jacque Smith at 952.924.2632 or