Utility Billing Informationupdated: Monday, December 19, 2016
Pay Water Bill
The city accepts Visa, American Express, MasterCard, and Discover. Credit card payments can be made on the eUtilityBilling website at eub.stlouispark.org, in person at City Hall or through Automatic Utility Bill Payment-Credit Card.
What services are billed by the city's utility billing department?
Most residential accounts are charged for water, storm sewer, storm water and solid waste.
When I cancel service, what's next?
You will receive a final bill in approximately 2-3 weeks after your move-out or closing date, provided you gave a forwarding address.
How do I set up automatic withdrawal to pay my utility bill?
The city offers two types of automatic withdrawal. The ACH withdrawal automatically withdraws the amount due from your checking or savings account on the due date. The credit card automatic payment plan will debit your credit card on your due date. You must complete the appropriate automatic withdrawal form.
Download the Automatic Utility Bill Payment -ACH form or the Automatic Utility Bill Payment –Credit Card form. You can also call 952.924.2111 to have a form sent to you.
Can I pay by credit card?
The city accepts Visa, American Express, MasterCard, and Discover. Credit card payments can be made on the eUtilityBilling website at eub.stlouispark.org, in person at City Hall or through Automatic Utility Bill Payment-Credit Card. We do not accept payments by phone.
Are all residents billed for utility service at the same time?
The City of St. Louis Park bills each residential property quarterly (four times per year); however, not all properties are billed in the same quarter. The city is divided into seven billing cycles, determined by place of residence within the city. Therefore, one property may receive its utility bill in January, April, July and October, while another property might receive its utility bill in February, May, August and November.
What are the current utility rates?
Annually, the City of St. Louis Park reviews its utility rates taking into consideration the current year budget for operations, the multi-year Capital Improvement Plan and the Long Range Financial Management Plan in determining if current rates will allow each fund to remain sustainable in the long term. 2017 Utility Rates
My utility bill seems really high. Why is that?
If your bill covers a period that may have included summer watering, that could explain a rise in your water bill. Otherwise, investigate your home for dripping or leaking faucets; a toilet that is “running” (won’t shut off after flushing); or a malfunctioning water softener. All of these things can drastically increase your water consumption. The document, How to Conduct a Water Audit, can help you identify leaks and explains how to read your water meter.